Privacy Policy - Clara Artisan

At Clara Artisan, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services, which include Fiber Arts and Textiles, Candle Making and Handmade Candles, and Pottery and Ceramics Creations. It also provides instructions for opting out of certain data uses.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or contact us.
• Non-Personal Information: Information such as IP address, browser type, and website activity to improve our website and services.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Respond to your inquiries and provide customer support.
• Send you updates about new products, promotions, and workshops (if you’ve opted in).
• Improve our services and website functionality.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist with payment processing, order fulfillment, or marketing.
• Legal Requirements: Authorities when required by law or to protect our rights.

4. Opt-Out Instructions

You can opt out of:

• Marketing Communications: If you no longer wish to receive marketing emails, click the “Unsubscribe” link in any email we send, or contact us directly at [[email protected].].
• Cookies and Tracking Technologies: Manage your cookie preferences in your browser settings. See instructions for popular browsers.

5. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, misuse, or loss. However, no online platform is completely secure, and we encourage you to take precautions when sharing sensitive information.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Update or correct your information.
• Delete your data, subject to legal and contractual restrictions.
• Opt out of certain communications or data collection methods (see Opt-Out Instructions above).

To exercise these rights, contact us at [email protected].

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the updated effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us [email protected].